Terms & Conditions
ORDERS
By accepting our terms and conditions, a written and binding agreement is entered upon confirmation of order between the customer and V1 Gallery. Once an order is completed, the customer will receive an email confirmation of the purchase. All orders are subject to acceptance and availability, and items in the shopping cart are not reserved before completion and may be purchased by other customers. In case of errors, product quality issues or omissions in the order, V1 Gallery reserve the right not to complete and cancel the order.
PAYMENTS
V1 Gallery accepts payment with VISA-Dankort, VISA Electron, VISA, MasterCard, Maestro, JCB, MobilePay, PayPal, American Express, Apple Pay, G Pay, Shop Pay, iDEAL and Klarna.
When using a debit or credit card as payment method the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to V1 Gallery using SSL (Secure Socket Layer) through an encrypted connection, preventing any unknown and unauthorised sources from accessing customer information.
V1 Gallery does not store customer credit card information after completing the transaction.
All prices for EU-based customers includes the destination's sales VAT; this will automatically be removed for all non-EU customers. For UK customers, 20% sales VAT is included in the prices. Prices are without shipping. V1 Gallery reserves the right to change prices at any time. All prices are shown in EUR.
• Please note that local import charges (customs duty, sales tax) may occur depending on your region and country. These charges are at your own expense.
TAXES AND DUTIES / LOCAL LEVIES
Local charges such as import duties and sales taxes may occur depending on your country / region. These charges are on the customer's expense.
For UK customer, all orders are shipped on DDP (Delivery Duty Paid) basis, meaning that import-taxes and duties are included in the final price.
For US customer, orders below $800 is Free of Import Duties and Taxes.
For Norwegian customers all orders below €295 is free of import duties and taxes.
VAT EXEMPT PURCHASES (FOR CUSTOMERS OUTSIDE OF THE EU)
V1 Gallery offers tax-free purchases on orders from Non-EU countries. Prices do not include payment or delivery charges. VAT (25% of the total price) is automatically deducted based on your location.
Please note, local customs authorities may hold your package for review which may cause delays. In this instance, V1 Gallery is not responsible for any delays or charges given by local tax authorities.
WARRANTY / CLAIMS
For any warranty claims, please contact our customer service at store@v1gallery.com and supply us with details about the defect. Please include your order details and pictures of the faulty item.
You can complain up to two months after discovering / determining a claimable defect in the goods.
In case the customer does not agree with V1 Gallery's handling of the cancellation right, and the customer is unable to find an amicable solution with V1 Gallery, the customer may complain with the Centre for Complaints Solution if the conditions for this are met (see www.forbrug.dk).
PRIVACY
V1 Gallery treats customer information with the utmost respect and integrity. No information will be disclosed to third parties. Read our privacy policy.
COMPANY INFORMATION
V1 Gallery / store is owned and operated by V1 Gallery ApS. V1 Gallery ApS is governed by Danish law and registered in Denmark at: